How can we help?
Getting Started Guide
Step 1: Adding Students
Step 2: Schedule Lessons
Step 3: Taking Attendance
Step 4: Create an Invoice
Step 5: Recording Payments
Getting Started Guide (Multi-User)
Step 1: Adding Tutors
Step 2: Adding Students
Step 3: Schedule Lessons
Step 4: Taking Attendance
Step 5: Create an Invoice
How do I subscribe?
How do I update my billing details?
Does the subscription price include GST/HST?
I am changing plans, do I get a partial credit?
How does TutorBird bill for membership fees?
How do I view a family's balance on the Home Agenda?
How do I record lesson notes from the Home Agenda?
How can I take attendance for the whole day from the Home Agenda?
How do I add/remove items from my Home Agenda?
What's included in the "Projected Monthly Revenue"?
Tutors & Admins
How do I record a library item?
How do I lend an item to a student?
How do I mark a loaned item as returned?
Can I review my loaned item history?
Can I export my lending library to a spreadsheet?
How do I share content (audio, video, PDFs, etc.) with my students?
How do I work with folders in my Online Resources?
Which students have viewed my uploaded content (download log)?
How many times has my uploaded content been viewed?
What formats can be streamed on the Student Portal?
Families & Invoices
Expenses & Other Revenue
How are totals calculated on the Expenses & Other Revenue page?
What's the difference between Cash Flow & Accrual mode?
How do I record a refund for a business related expense?
Can I take pictures of my Expenses and Other Revenue?
How do I add pictures to my existing Revenue & Other Expenses?
How can I use the GPS feature on my iPad/iPhone to track mileage?
How do I record mileage?
How do I automatically create expense entries when I enter mileage?
What does the "Advanced" mileage feature do?
Can potential students see my calendar of lessons and events on my website?
Do you have any sample websites built with TutorBird I can see?
How do I add images to my website?
How can I add an image gallery to my website?
How can I upload a PDF or audio file to my website?
News & Blog Posts
How can I share news & announcements with my business?
What is a "Sticky Post"?
What's the difference between Cash & Accrual mode?
What do the different options in the Student Retention report mean?
What reports does TutorBird offer?
Can I accept credit cards?
How do credit card payments work?
Do I have to use PayPal or Stripe?
What is Stripe?
How do I enable Stripe integration?
I am an individual tutor, is TutorBird right for me?
I manage multiple tutors, is TutorBird right for me?
I am moving from another system, can I import all my data?
Which devices are compatible with TutorBird?
Is there a TutorBird app?
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