If a parent or student is unable to pay you via credit card without first creating a PayPal account, check to make sure that "PayPal Account Optional" is turned ON in your PayPal account. PayPal has an "Account Optional" setting in your PayPal account Profile.

  1. Log into your PayPal account.
  2. Click "Gear" icon in the top-right corner.
  3. Select "Account Settings" from the drop-down.
  4. Select "Website payments" from the menu on the left.
  5. Click "Update" to the right of "Website Preferences".
  6. Scroll down to the "PayPal Account Optional" section and ensure it's turned "On".
  7. Click "Save".

If you are still experiencing any payment processing problems please contact support@TutorBird.com.